Our return policy lasts 14 days. If 14 days have gone by since receipt of your item and having notified Oreion Motors of a return or exchange and the item has not been returned, unfortunately we can not offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You must notify Oreion Motors within 3 days of receipt of item.
Several types of goods are exempt from being returned. We also do not accept products with hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Downloadable software products
- Printed manuals
- Electrical components
- Painted items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 5115 Industrial Park Loop NE Rio Rancho NM USA 87124.
To return your product, you should mail your product to: 5115 Industrial Park Loop NE Rio Rancho NM USA 87124.Do not ship product without notifying Oreion Motors first.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.